Payment, Refunds and Returns

Written by: WOA Team

January 16, 2024

Time to read 1 min

We've got your payment, refunds, and returns covered! Enjoy hassle-free transactions with a variety of secure payment options. If you're not completely satisfied, our straightforward refund policy ensures a swift and fair process. And should you ever need to return a product, our customer-friendly approach guarantees a smooth and stress-free experience. Your satisfaction is our priority.

What type of payments do you accept?

You can purchase on our shop by any major credit or debit card or paypal. We do not accept any other payment methods

Do you do Cash on delivery ?

No, we do no do cash on deliver. No exceptions will be made on this

Do you accept Digital Currency?

No, at this point of time we do not

How can i get a refund ?

If by mistake you placed a double order for the same item, you can rest assured that our team will refund you within 1 - 2 days (accept for the weekends) If you wan a refund for an NON-activated item, you have 30 days after reception of the item to return it to us in it's original state and packaging and we will issue a refund upon repception. Activated items are NOT refunded as these are personalized items. Digital items are never refunded unless there is a double order

How long does it take to receive my refund?

This depends on your payment method. We refund alway the same way you payed for the item.This make take from 1 day to 1 week to reflect on your bank statement

Where do i send the item back to?

You can send it to:
Peter Vermeeren
Carretera Alcañiz 7
44003 Teruel
Spain

It looks like my item is not working, can i get a refund?

First of all see the above answers but we are here to help as much as we can. If an item does not seems to work, in 99% of the cases it is because you don't followed the rules. Below you will find links to contact our support and tutorials